Energies, Utilities & Telecoms (EUT)
A host of issues – from safety compliance to security, competition to consolidation, energy-efficiency to cost reduction, new revenue streams to speed to market – are combining to transform this sector. The challenge is now on to deliver services more efficiently and to a higher standard than ever before.
The players who succeed in this sector will be those with excellent customer relationships, effective trading and risk management, innovative services and an ability to consistently deliver efficiency improvements and cost savings. What’s more, they’ll need to meet regulatory requirements, especially when it comes to opening up networks and storage to third parties, and managing customer switching. All while maintaining a clear focus on their core business.
It won’t be easy. Many of the essential skills and business processes will be new so will have to be developed from scratch or sourced from experienced partners. Fortunately we have the breadth of experience to help our clients meet the challenges they face head on. Our know-how extends right along the value chain from exploration and production to distribution and retail. Our end-to-end services range from consultancy through IT implementation and integration to full business process outsourcing. And we are constantly developing pioneering new services to support individual enterprises or entire markets.
We also have a track record of innovation. Our systems have been fundamental to the regulatory transformation of energy markets around the world. We created the technology behind the systems that manage and process data from household meter readings across the UK. We were the first to take an SMS service to market with the mobile operators. And our work in the field of business intelligence continues to help mobile operators understand and build more effective relationships with their customers.
Straight talking from Logica
